Privacy Policy

Last updated: 7 November 2026

1. About this policy

This Privacy Policy explains how Career Calling Education (education.careercalling.com.au), part of CAQA Groups and operated by Career Calling International Pty Ltd (ABN 53 162 651 238), handles personal information. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

Enquiries: your name, email address, optional phone number, your message and the kind of enquiry. Employers also give an organisation name, and international learners may give a country.

Newsletter: your optional name and your email address, if you choose to subscribe.

Self-check tools: nothing. Your ticks, numbers and notes stay in your own browser and are never sent to us.

3. How we use it

We use personal information only for the purpose it was given: to reply to your enquiry, or to send the newsletter you asked for. We do not sell personal information, and we do not use it for advertising.

4. Tracking and cookies

This site does not use analytics, advertising or tracking scripts, and does not set cookies. See Cookies and local storage.

5. Artificial intelligence

Your enquiries and the self-check tools are not sent to artificial intelligence services.

6. Storage and security

Enquiries and subscriptions are stored in our own database on a server in our hosting environment, reached over an encrypted connection. Access is limited to authorised staff. Like most websites, our web server keeps standard access logs, including internet addresses, for security and troubleshooting.

7. How long we keep it

Enquiries are kept while we deal with them and for our records, in line with our Data Retention Policy. Newsletter subscribers can unsubscribe at any time.

8. Access, correction and deletion

You can ask us to access, correct or delete personal information we hold about you by calling or emailing us.

9. Complaints

If you have a concern about how we handled personal information, contact us first and we will respond. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (official site).

Contact

Phone 1800 266 160 or email info@caqa.com.au. See also Complaints and Feedback.